Nicky Bates (MBCAP)

Director & Founder of The TLC Counselling Hub

So, what got me into Counselling?

Having been a qualified nurse for over 20 years, I decided to branch out into counselling as I felt this was where my fundamental skill set lie. I believe that by giving patients a few minutes of my time each day, was better than any medicine that was prescribed for them.

People need to feel valued, people need to feel accepted and they certainly need to feel heard. With the fall out from the catastrophic Covid-19 Pandemic, it seems now more than ever people’s mental health levels are becoming unsurprisingly high!

I decided to set up the TLC Counselling Hub after training for seven years at foundation degree level. The Hub was launched in July 2019 and has gone from strength to strength. I also offer online counselling for people who may find face to face counselling too much. This enables the client to feel calm and relaxed whilst in the comfort of their own home. I’m also happy to meet the pets of the family too!

My Main Areas of Speciality..

















Making the leap from nurse to counsellor…


I have completed a year and a half voluntary work at Andover Mind, and the Olive Branch Winchester.  I have accrued over 3000 client hours with no one client hour being the same. I offer short and long term therapy depending on your presenting issue.

I have regular fortnightly supervision with a like minded experienced practitioner. This keeps my work ethical, safe and current. I hold  enhanced DBS clearance, full indemnity insurance, whilst also being a member of the British Association of Counselling & Psychotherapy (BACP), and the National Counselling Society (NCPS).  I have won tender bids contracts with the local Council and Social Services. Whilst working closely with the Police and Military.

Based in central Andover, I offer a non-judgemental approach built on the pillars of Gestalt and Humanistic theory. What this means is that we work creatively with what is unfolding for you right now. By using creative mediums such as worksheets, mood cards, mini white boards and metaphors it can help unlock issues from the past in often an illuminating way. Working in the here and now I offer a calm relaxing environment. It is your time and space, it is about you and for you to discuss whatever is concerning you at this moment in time. I look forward to you making that first step today!


Now online counselling available. Please email to enquire.

Registered Company Number 12278153

The TLC Counselling Hub predominately offers counselling in Andover, but now with online sessions available we can work more extensively with other clients we can offer counselling in Basingstoke, counselling in Winchester, counselling in Hampshire and further a field. We are also close to rail and bus networks. Also now offering counselling in North Devon, Woolacombe and Ilfracombe.