Your Journey is our Journey…

Are you willing to take that first step today?

There has never been a more important time to talk to a counsellor. With the devastating effect Covid-19 has placed on society we are here to support you through the very uncertain times ahead. We are able to offer counselling through a variety of mediums. Your confidentiality and personal sessions will not be impacted at all.



 Nicky Bates

Dip. HE Gestalt/Humanistic Counsellor

Thank you for landing on my website. Having been a qualified nurse for over 20 years, I decided to branch out into counselling as I felt this was where my fundamental skill set lie. I believe by giving patients a few minutes of my time each day, was better than any medicine that was prescribed for them. People need to feel valued, people need to feel accepted and they certainly need to feel heard.

I decided to set up the TLC Counselling Hub after training for seven years at foundation degree level. The Hub was launched in July 2019 and has gone from strength to strength. We are now able to offer online counselling for people who may find face to face counselling too much. This enables the client to feel calm and relaxed whilst in the comfort of their own home.

Making the leap from nurse to counsellor…


I  completed a year and a half voluntary work at Andover Mind, and I am currently part of the Olive Branch training team in Winchester. I have accrued over 500 client hours with no one client hour being the same.

I have regular fortnightly supervision with a like minded experienced practitioner. This keeps my work ethical, safe and current. I hold  enhanced DBS clearance, full indemnity insurance, whilst also being a member of the British Association of Counselling & Psychotherapy (BACP). I have won tender bids contracts with the local Council and Social Services. Whilst working closely with the Police and Military.

Based in central Andover, I offer a non-judgemental approach built on the pillars of Gestalt and Humanistic theory. What this means is that we work creatively with what is figural  (happening) for you right now. Working in the here and now I offer a calm relaxing environment. It is your time and space, it is about you and for you to discuss whatever is concerning you at this moment in time.


Now online counselling available. Please email to enquire.

Registered Company Number 12278153